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	<title>Comments for Loyalty Dogs Blog</title>
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	<link>http://www.loyaltylab.com/blog</link>
	<description>Customer retention and loyalty insights from the Loyalty Lab team</description>
	<lastBuildDate>Thu, 28 Jan 2010 21:12:28 -0500</lastBuildDate>
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		<title>Comment on Social CRM Deserves the Spotlight by Paul Greenberg</title>
		<link>http://www.loyaltylab.com/blog/index.php/2010/01/social-crm-deserves-the-spotlight/comment-page-1/#comment-14907</link>
		<dc:creator>Paul Greenberg</dc:creator>
		<pubDate>Thu, 28 Jan 2010 21:12:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.loyaltylab.com/blog/?p=279#comment-14907</guid>
		<description>Hi Jason, 
I just wanted to say thank you so much for the kudos. I&#039;m amazed that you&#039;ve managed to read it cover to cover. That&#039;s better than me and I wrote it!! :-).  

Best
Paul</description>
		<content:encoded><![CDATA[<p>Hi Jason,<br />
I just wanted to say thank you so much for the kudos. I&#8217;m amazed that you&#8217;ve managed to read it cover to cover. That&#8217;s better than me and I wrote it!! <img src='http://www.loyaltylab.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> .  </p>
<p>Best<br />
Paul</p>
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		<title>Comment on Engaging Customers Beyond Email by Dave L.</title>
		<link>http://www.loyaltylab.com/blog/index.php/2009/10/engaging-customers-beyond-email/comment-page-1/#comment-1102</link>
		<dc:creator>Dave L.</dc:creator>
		<pubDate>Sat, 17 Oct 2009 00:06:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.loyaltylab.com/blog/?p=215#comment-1102</guid>
		<description>I&#039;m not certain I fully agree that a company can afford to pick and choose the channels they use, but I guess if your marketing department is only a few people, it would make sense.</description>
		<content:encoded><![CDATA[<p>I&#8217;m not certain I fully agree that a company can afford to pick and choose the channels they use, but I guess if your marketing department is only a few people, it would make sense.</p>
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		<title>Comment on Discounts and Sweeps are NOT Loyalty by Deb</title>
		<link>http://www.loyaltylab.com/blog/index.php/2009/06/discounts-and-sweeps-are-not-loyalty/comment-page-1/#comment-1072</link>
		<dc:creator>Deb</dc:creator>
		<pubDate>Fri, 10 Jul 2009 13:00:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.loyaltylab.com/blog/?p=209#comment-1072</guid>
		<description>This is so very true and I am always curious about the motiviation behind some campaigns.  I always try to analyze what I want to accomplish before I choose a vechicle.  Do I simply want to increase my email customers?  Then a sweeps might be in order.  For loyalty I need to go deeper.</description>
		<content:encoded><![CDATA[<p>This is so very true and I am always curious about the motiviation behind some campaigns.  I always try to analyze what I want to accomplish before I choose a vechicle.  Do I simply want to increase my email customers?  Then a sweeps might be in order.  For loyalty I need to go deeper.</p>
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		<title>Comment on CPK Driving Your Next Visit by Ted Hurlbut</title>
		<link>http://www.loyaltylab.com/blog/index.php/2009/04/cpk-driving-your-next-visit/comment-page-1/#comment-1056</link>
		<dc:creator>Ted Hurlbut</dc:creator>
		<pubDate>Fri, 24 Apr 2009 03:15:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.loyaltylab.com/blog/?p=200#comment-1056</guid>
		<description>It&#039;s a great idea. Finding ways to reward existing customers and incentivize them to come again is not only cost effective, but helps to deepen the relationship and increase loyalty. Now, to get them to bring a friend...</description>
		<content:encoded><![CDATA[<p>It&#8217;s a great idea. Finding ways to reward existing customers and incentivize them to come again is not only cost effective, but helps to deepen the relationship and increase loyalty. Now, to get them to bring a friend&#8230;</p>
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		<title>Comment on Execute One Thing Well Then Test, Test, Test by dave jackson</title>
		<link>http://www.loyaltylab.com/blog/index.php/2008/02/execute-one-thing-well-then-test-test-test/comment-page-1/#comment-1093</link>
		<dc:creator>dave jackson</dc:creator>
		<pubDate>Thu, 23 Apr 2009 13:12:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.loyaltylab.com/blog/?p=102#comment-1093</guid>
		<description>great blog and interesting articles ive added your site to my rss reader...thanks a bunch :)</description>
		<content:encoded><![CDATA[<p>great blog and interesting articles ive added your site to my rss reader&#8230;thanks a bunch <img src='http://www.loyaltylab.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>Comment on TRANSaction, not Action by dave jackson</title>
		<link>http://www.loyaltylab.com/blog/index.php/2007/12/transaction-not-action/comment-page-1/#comment-1092</link>
		<dc:creator>dave jackson</dc:creator>
		<pubDate>Thu, 23 Apr 2009 12:45:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.loyaltylab.com/blog/?p=80#comment-1092</guid>
		<description>enjoyed reading your articles excellent stuff keep up the good work</description>
		<content:encoded><![CDATA[<p>enjoyed reading your articles excellent stuff keep up the good work</p>
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		<title>Comment on Dress Up Those Dowdy Emails! by The Marketing Technology Blog</title>
		<link>http://www.loyaltylab.com/blog/index.php/2008/07/dress-up-those-dowdy-emails/comment-page-1/#comment-1094</link>
		<dc:creator>The Marketing Technology Blog</dc:creator>
		<pubDate>Fri, 17 Apr 2009 03:20:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.loyaltylab.com/blog/?p=150#comment-1094</guid>
		<description>&lt;strong&gt;Thanks Webtrends!&lt;/strong&gt;

The Webtrends Engage 2009 Conference is over but it&#8217;s clear that there is a ton of work for online marketers to do to stop under-utilizing their analytics package and master  leveraging the data to effectively communicate with their prospects and...</description>
		<content:encoded><![CDATA[<p><strong>Thanks Webtrends!</strong></p>
<p>The Webtrends Engage 2009 Conference is over but it&#8217;s clear that there is a ton of work for online marketers to do to stop under-utilizing their analytics package and master  leveraging the data to effectively communicate with their prospects and&#8230;</p>
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		<title>Comment on Take Care of My Data! by alex farguson</title>
		<link>http://www.loyaltylab.com/blog/index.php/2007/07/take-care-of-my-data/comment-page-1/#comment-195</link>
		<dc:creator>alex farguson</dc:creator>
		<pubDate>Mon, 13 Apr 2009 03:46:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.loyaltylab.com/blog/?p=42#comment-195</guid>
		<description>Just grabbed the feed... thanks for posting this.</description>
		<content:encoded><![CDATA[<p>Just grabbed the feed&#8230; thanks for posting this.</p>
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		<title>Comment on Virgin America Elevates The Frequent Flyer Concept by Richard Metzner</title>
		<link>http://www.loyaltylab.com/blog/index.php/2008/10/virgin-america-elevates-the-frequent-flyer-concept/comment-page-1/#comment-326</link>
		<dc:creator>Richard Metzner</dc:creator>
		<pubDate>Mon, 06 Oct 2008 12:08:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.loyaltylab.com/blog/?p=165#comment-326</guid>
		<description>To all our friends at Loyalty Lab - Congratulations to everyone at Virgin America and to  you for implementing the redemption portion of Elevate.  When we first started working with Virgin America in April of 2007, even before they had permission to fly, to conceive and design the Elevtate program, we knew it would be groundbreaking.  We were pleased that, with our help, Virgin chose Loyalty Lab to help bring our vision into the marketplace.

Richard Metzner
Partner
Metzner Schneider Associates, Inc.</description>
		<content:encoded><![CDATA[<p>To all our friends at Loyalty Lab &#8211; Congratulations to everyone at Virgin America and to  you for implementing the redemption portion of Elevate.  When we first started working with Virgin America in April of 2007, even before they had permission to fly, to conceive and design the Elevtate program, we knew it would be groundbreaking.  We were pleased that, with our help, Virgin chose Loyalty Lab to help bring our vision into the marketplace.</p>
<p>Richard Metzner<br />
Partner<br />
Metzner Schneider Associates, Inc.</p>
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		<title>Comment on Summer Travel Season Means a Cascade of New Loyalty Members by Ric Garrido</title>
		<link>http://www.loyaltylab.com/blog/index.php/2008/07/summer-travel-season-means-a-cascade-of-new-loyalty-members/comment-page-1/#comment-318</link>
		<dc:creator>Ric Garrido</dc:creator>
		<pubDate>Sun, 21 Sep 2008 05:33:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.loyaltylab.com/blog/?p=144#comment-318</guid>
		<description>I blog several times a week showing cost/benefit analyses of the added value for your money when traveling and using hotel loyalty program promotions.  50 programs -- wow.  I might be around that mark too with airline and hotels, but in reality I focus my travel with just three to five programs.  The value-added benefits like complimentary room and flight cabin upgrades come with elite status.

As the hotel industry is going into a contraction phase for hotel occupancy while new hotels are opening at a rapid pace in the USA due to projects launched in the boom phase of real estate, hotel loyalty program promotions are continual and lucrative.  I am all about finding good value for my money and hotel loyalty programs are good value for the traveler at this time.</description>
		<content:encoded><![CDATA[<p>I blog several times a week showing cost/benefit analyses of the added value for your money when traveling and using hotel loyalty program promotions.  50 programs &#8212; wow.  I might be around that mark too with airline and hotels, but in reality I focus my travel with just three to five programs.  The value-added benefits like complimentary room and flight cabin upgrades come with elite status.</p>
<p>As the hotel industry is going into a contraction phase for hotel occupancy while new hotels are opening at a rapid pace in the USA due to projects launched in the boom phase of real estate, hotel loyalty program promotions are continual and lucrative.  I am all about finding good value for my money and hotel loyalty programs are good value for the traveler at this time.</p>
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