fan for life
TIBCO Loyalty Lab helps marketers rethink customer loyalty-to redefine the customer experience - and rediscover their customers.
offering value for customer loyalty
We make sure that the right offer goes to the right person so that every opportunity for consumers to save money and feel better about your brand is never lost.
Whether it be traditional campaign management or a full blown customer loyalty program, we help you design the right approach to convert customers to fans.
How do we help make customers feel good about being loyal to your brand? We offer marketers the ability to differentiate customers through tiers or exclusive clubs.
But if tiers aren’t for you, Loyalty Lab have other ways to build brand loyalty and make your clients feel exclusive:
- using game mechanics such as leader boards
- invitation-only clubs
- member only events
- in-store clienteling
making it convenient
The ability to sense opportunities through data capturing enables marketers to surprise and delight consumers so that your brand stays top-of- mind.
Our real-time capabilities enable omnichannel communications to connect customers to brands seamlessly, so that any customer loyalty engagement is done at the right time, right place in the right context.